Accessibility – Luke's Lobster

Accessibility 

Luke's Lobster is committed to providing a website that is accessible to the widest possible audience. We are actively working to increase the accessibility and usability of our website and in doing so aim to adhere to standards and guidelines.

Luke's Lobster has been working with Impiger Consulting Services Inc. to conduct website accessibility audit(s), provide related training and consulting, and provide Luke's Lobster with specific recommendations to facilitate website accessibility and conformance with WCAG 2.1 AA standards.

Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on www.lukeslobster.com please contact us at mktg@lukeslobster.com or 207-619-2831 with your accessibility questions. If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you.

Measures to support accessibility

Luke's Lobster takes the following measures to ensure accessibility of Luke's Lobster:

  1. Provide continual accessibility training for our staff.

  2. Assign clear accessibility goals and responsibilities.

  3. Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Luke's Lobster is partially conformant with WCAG Level A. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Luke's Lobster. Please let us know if you encounter accessibility barriers on Luke's Lobster:

  1. Phone: 207-619-2831

  2. E-mail: mktg@lukeslobster.com

  3. Postal Address: 84 Industrial Park Rd Saco ME 04072

We try to respond to feedback within 5 business days.

Technical specifications

Accessibility of Luke's Lobster relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  1. HTML

  2. WAI-ARIA

  3. CSS

  4. JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure the accessibility of Luke's Lobster, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Luke's Lobster:

1. Content provided by external web apps: May not comply with the accessibility standard we strive to achieve because we cannot fully control the development of outside applications that are integrated with our website. We continually run scans to detect accessibility errors and work to fix them where possible. If you find an accessibility error or have any issues please contact us.

  • InstaBadge - labels & badges
  • Stockist Store Locator
  • Tabs - Product page tab

Assessment approach
Luke's Lobster assessed the accessibility of Luke's Lobster by the following approaches:

      1. Self-evaluation

      2. External evaluation

Date

This statement was created on 8 June 2021 using the W3C Accessibility Statement Generator Tool.