Contact Us

Our e-commerce team will do our best to respond to your inquiries quickly, especially during the window of 8am-5pm Mondays through Fridays. Outside of those hours, we will do our best to get back to you in a timely manner, especially for any urgent issues. 

Catering inquiries will be responded to within 24 hours. All other inquiries will be responded within five business days.  If you require a response immediately, please call your local shack directly.

We are not currently seeking domestic franchise partners, if you have any international franchising questions, please reach out to our development team