Our e-commerce team will do our best to respond to your inquiries quickly, especially during the window of 8am-5pm Mondays through Fridays. Outside of those hours, we will do our best to get back to you in a timely manner, especially for any urgent issues.
Catering inquiries will be responded to within 24 hours. All other inquiries will be responded within five business days. If you require a response immediately, please call your local shack directly.
We are not currently seeking domestic franchise partners, if you have any international franchising questions, please reach out to our development team
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