Frequently Asked Questions
When did you guys open?
Our East Village location opened October 1, 2009, our Upper East Side location opened May 27, 2010, our Upper West Side location opened on December 17, 2010, Penn Quarter, DC opened on May 26, 2011, FiDi opened on June 3, 2011, our booth in The Plaza opened on May 23, 2012, our Bethesda shack opened on June 14, 2012 and Georgetown opened on August 23, 2012! And don't forget Nauti, our mobile food truck that launched in NYC in May 2012!
Do you take reservations?
Nope, we seat on a first-come, first-served basis. We have 8 stools in the East Village and Bethesda, seating for 23 on the Upper East Side including a six-top, and 13 stools on the Upper West Side, in FiDi and in Penn Quarter, DC. Our largest location, Georgetown, has 24 seats.
Do you sell gift cards?
Yes! We sell gift cards at all of our locations. If you want to order one, e-mail email@example.com and let us know the amount you'd like it for (any denomination) and which location you'd like to pick it up at. Or we can mail it, if you prefer!
Do you sell T-shirts?
We do! Check out our Shop page to order merchandise online. If you have questions, email firstname.lastname@example.org.
What is Maine Root?
It's an awesome family-run soda company based in Maine. They use Fair Trade, certified organic evaporated cane juice, so there's no artificial sweeteners -- it's better for you, the environment and the farmers. Each soda has ~160 calories and 40g of sugar. We sell their root beer, blueberry, lemon lime, mexicane cola, lemonade, mandarin orange (in select locations) and ginger brew flavors.
Do you have diet soda?
Due to popular demand, we started carrying Diet Coke and sparkling water as no-calorie beverage options.
I have a gluten allergy -- what can I eat?
We can't guarantee that anything will be gluten free as there is bread in our kitchen. But if you are not very sensitive you can try our lobster, crab, and shrimp without the bread. We've had some customers bring in gluten-free bread and we made the roll on that. Our soups are made gluten-free (Hurricane Soups have potato starch), and the Empress claws are A-ok, too.
I'm allergic to lobster (or crab or shrimp) -- is it safe to eat at Luke's?
We can't guarantee that your food hasn't come into contact with one of those items. If it's a mild allergy, we can wash our equipment and grab a new pair of gloves, but please don't take the risk if you have a severe allergy.
Can I get my roll without mayo and/or butter?
Yes! Our lobster roll is simple -- a toasted, buttered, split-top bun with a swipe of mayo, topped with 4 ounces of pure lobster/crab/shrimp (not a salad) and secret spices. Our roll can be made just for you without any of these ingredients.
What is your delivery range?
For location-specific delivery information, please click on the location nearest you under the "Locations" tab.
Do you serve alcohol?
We have a beer license at the Upper East Side, Upper West Side, FiDi, Bethesda and Penn Quarter locations, where we serve Shipyard, Allagash, Geary's, Peak and other Maine microbrews.
If we're worried about allergies, will you tell us what's in your secret spice?
Do you serve/sell whole lobsters?
We don't...just deliciously cooked seafood rolls!
I have a Lobsta Mobsta card -- what do I get stamps for?
You get stamps for each lobster roll (1), Taste of Maine (1) and Noah's Ark (2) you enjoy!
Are you hiring?
We're always on the look-out for awesome crew members, so send your resume and a brief "about me" paragraph to Haleigh (hireME@lukeslobster.com). Oh, and any familiarity with Maine is a huge plus!